Built for UK Online Stores

What if your store ran itself overnight?

Customer queries piling up, abandoned carts going unrecovered, product pages unwritten — Facilit8.AI deploys AI agents that keep your store running 24/7, so your team can focus on growth.

The problem

The hidden cost of running a store manually

Customer support overload

Your team spends half their day answering the same questions — order status, returns, sizing. That's time and money spent on queries AI can handle instantly, around the clock.

Lost revenue from abandoned carts

On average, 70% of shopping carts are abandoned. Without automated, personalised follow-up, that revenue walks away. AI can recover it while you sleep.

Product content at scale

Writing compelling product descriptions for hundreds of SKUs is painfully slow. Manual inventory tracking and update emails add even more bottleneck to your operations.

What we automate

AI built specifically for online stores

AI customer support

Handle order queries, returns, and FAQs 24/7 with an AI agent trained on your products and policies — with human handoff when needed.

Abandoned cart recovery

Automatically send personalised recovery sequences via email and SMS — timed and tailored to the individual customer and the products they left behind.

Product description generation

Generate SEO-optimised, on-brand product descriptions at scale — from a SKU list, spreadsheet, or supplier data. Hundreds of pages in minutes.

Inventory alerts

AI monitors stock levels and automatically alerts your team, triggers reorder emails to suppliers, and flags low-stock products for promotion.

Review management

Automatically request reviews post-purchase, draft responses to new reviews, and flag negative feedback for urgent human attention.

Returns handling

Automate returns processing — from the initial request to label generation and refund confirmation — reducing manual work and customer wait times.

How It Works

From audit to AI agents running in your store

The 45-minute audit

A structured conversation — conducted by our AI — to map your workflows and identify the highest-impact opportunities. Free. No obligation.

We build your agents

Our team designs and deploys AI agents directly into your store — integrated with Shopify, WooCommerce, or your platform of choice. Operational within weeks.

We run them for you

Monthly retainer. We monitor, optimise, and expand your AI operations as your store grows. You focus on products and customers — we handle the AI.

The Free Audit

What our AI asks during your free audit

Our AI audit agent conducts a structured 45-minute conversation. Here's a sample of what it covers for online stores:

  1. 01 What platform are you on — Shopify, WooCommerce, Magento, or something else — and how long have you been trading?
  2. 02 What's your average monthly order volume, and how many SKUs are you managing today?
  3. 03 How many people are in your team, and what does a typical day look like for them operationally?
  4. 04 How are you currently handling customer support — in-house, outsourced, or via a helpdesk tool? What's the biggest frustration?
  5. 05 Are you doing any abandoned cart recovery at the moment? What's your current conversion rate on those sequences?
  6. 06 What's the single biggest operational bottleneck that's limiting your growth right now?
  7. 07 What tools and integrations are you already using — email, CRM, inventory management, ad platforms?
Book your free audit →