Customer support overload
Your team spends half their day answering the same questions — order status, returns, sizing. That's time and money spent on queries AI can handle instantly, around the clock.
Built for UK Online Stores
Customer queries piling up, abandoned carts going unrecovered, product pages unwritten — Facilit8.AI deploys AI agents that keep your store running 24/7, so your team can focus on growth.
The problem
Your team spends half their day answering the same questions — order status, returns, sizing. That's time and money spent on queries AI can handle instantly, around the clock.
On average, 70% of shopping carts are abandoned. Without automated, personalised follow-up, that revenue walks away. AI can recover it while you sleep.
Writing compelling product descriptions for hundreds of SKUs is painfully slow. Manual inventory tracking and update emails add even more bottleneck to your operations.
What we automate
Handle order queries, returns, and FAQs 24/7 with an AI agent trained on your products and policies — with human handoff when needed.
Automatically send personalised recovery sequences via email and SMS — timed and tailored to the individual customer and the products they left behind.
Generate SEO-optimised, on-brand product descriptions at scale — from a SKU list, spreadsheet, or supplier data. Hundreds of pages in minutes.
AI monitors stock levels and automatically alerts your team, triggers reorder emails to suppliers, and flags low-stock products for promotion.
Automatically request reviews post-purchase, draft responses to new reviews, and flag negative feedback for urgent human attention.
Automate returns processing — from the initial request to label generation and refund confirmation — reducing manual work and customer wait times.
How It Works
A structured conversation — conducted by our AI — to map your workflows and identify the highest-impact opportunities. Free. No obligation.
Our team designs and deploys AI agents directly into your store — integrated with Shopify, WooCommerce, or your platform of choice. Operational within weeks.
Monthly retainer. We monitor, optimise, and expand your AI operations as your store grows. You focus on products and customers — we handle the AI.
The Free Audit
Our AI audit agent conducts a structured 45-minute conversation. Here's a sample of what it covers for online stores:
Book Your Audit
In 45 minutes, our AI agent will map your workflows and identify your top three automation opportunities — with a clear impact estimate and a proposed plan to implement them.